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Service Scope
Our professional service team will provide our users with comprehensive support, including pre-delivery testing,
operational training, and maintenance.  Specific service items are as follows:
Installation and Commissioning
For large-scale projects, we recommend that installation and commissioning be handled by a professional installation service team. We will deliver the system engineering project to the user efficiently and with high quality.
Production Training
To ensure optimal equipment performance and long-term stable operation, the Encycle team regularly provides professional production training to equipment operators, covering system operation, maintenance, and other relevant topics.
System Inspection
Encycle technicians regularly inspect the entire system to ensure smooth operation and provide maintenance and improvement recommendations for areas that require attention.
System Upgrades
Based on our strong R&D capabilities and relentless pursuit of innovation, we periodically upgrade the mechanical and automation performance of our systems and share the technological advancements with our users. We provide system upgrade recommendations and discuss upgrade solutions with our customers.
Problem Analysis
We have established a team of technical specialists to analyze the root causes of problems encountered by users during the production process and provide effective solutions to help users resolve these problems in a short period of time.
Rapid Maintenance
Upon receiving repair and maintenance requests from users, our service team responds quickly, providing comprehensive services to effectively ensure the normal operation of the system.
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We have a professional and dedicated after-sales service team that provides responsible and reliable service to our customers.

3
Provide a responsive reply within 3 hours.

24H

Providing customers with 365*24 all-day service.
150
Countries & Regions

20

Product Patents
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Service Support

We have a professional team and advanced technology to provide you with comprehensive service support.

Pre sales professional answers to customer support plan questions
Sales/technical cooperation with customers to discuss and develop solutions
Provide online installation guidance and video display
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technical support

Comprehensive technical support: We not only provide high-quality products,

but also offer customers comprehensive technical support.

Technology provides product design drawings to support the use of customer factory products.
If any unit issues arise, we will promptly provide customers with answers and quick solutions.
Provide product knowledge guidance and debugging process to ensure the normal operation of the unit.
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experienced sales team

Encycle the group has an experienced sales team, and each sales manager in the team has professional product knowledge,
which can promptly answer customer questions.

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Scope Of Material Solution
Can refer to the above solutions for environmentally friendly material recycling. If you have any needs, please contact us immediately.
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FAQ

1
What are the prices for your waste processing systems and crushing equipment?
We provide complete solid waste solutions systems and solid waste crushing equipment. The price of these systems and equipment depends on several factors, including: the type of material to be processed, production requirements, output size, equipment model, project site requirements, and other specific needs. Please feel free to call or leave a message with your inquiry, and our professional service engineers will assist you.
2
What types of materials can your equipment process?
For many years, Encycle has been committed to a customer-centric approach, closely integrating customer needs and providing tailored overall solutions for various solid waste sectors, including municipal solid waste, bulky waste, paper mill waste, aged waste, food waste, medical waste, industrial hazardous waste, general industrial solid waste, waste tires, and agricultural and forestry waste.
3
How many project case studies do you have, and what are they?
Encycle focuses on product quality and after-sales service, constantly ensuring the value of our clients' investments. With a global perspective and an outstanding team of professionals as our core competitive advantage, we have won the favor of numerous domestic and international clients and enjoy a prestigious reputation in the industry. Currently, we have successfully completed over a thousand projects, located both domestically and internationally.
4
What services can Encycle provide for project completion and commissioning?
Encycle provides comprehensive one-stop services for solid waste treatment, including free pre-sales design, site surveying, system solutions, on-site training, installation and commissioning, system maintenance, testing, and upgrades. Our professional team provides full-process research and development, production tracking, and prompt after-sales support to ensure our clients' projects achieve optimal operational efficiency. We place great importance on long-term relationships with our clients, and Encycle will uphold the philosophy of "technology first, service-oriented" to support our partners and customers.
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